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Placing An Order

Ordering from SystemsRetail.com is easy. Whenever you see equipment available to order, you will also see a button titled Buy Now!. Simply enter the quantity you would like to order, select any options that may be available and click on that button. Your shopping cart will be displayed after each item is added so that you can review your order. When you have finished adding items to your shopping cart, simply select Check Out and fill out the proceeding forms.



After placing an order

After placing your order an automated email confirmation is sent immediately to the email address entered in the billing information. When your order is processed SystemsRetail.com will send an email confirmation to the email address entered in the billing information. When your order is shipped an email shipping confirmation will be sent to the email address entered in the shipping information.


Each email sent includes a link to a printable invoice PDF file. By clicking on the link you may immediately receive your printable invoice suitable for most reimbursement requirements. Viewing PDF documents requires the free Adobe® Acrobat® Reader version 4.0 or greater. If you don't already have it installed, you will need to download and install it before using Acrobat documents.



Sales Taxes

Residents of California please add 7.25% sales tax to your order (7.75% for residents of Orange County, CA). Purchasers from outside the United States are responsible for all taxes and duties levied by the country where the item(s) are being shipped.



Orders shipped outside the US

All orders shipped to locations outside of the US requiring weigh bills will be subject to a $50.00 weigh bill charge. TWAcomm.com will not be responsible for any import duty, import tax, customs fees or any other expenses levied upon delivery of any equipment shipped by TWAcomm.com to any country other then the United States of America. Such fees are the sole responsibility of the receiver to satisfy any cost associated with said shipment.



Payment Methods Available

We offer your choice of Credit Cards (VISA, Master Card, American Express, Discover or Government IMPAC), prepayment by check, money order or PayPal.


INTERNATIONAL CREDIT CARD NOTE: Unfortunately, due to a high rate of fraudulent credit card activity on international orders we can not accept credit cards issued outside of North America nor for orders shipped outside of North America. If you would like to prepay your order by mailing a check please mail your check to our mailing address. If you would like to make a wire transfer our bank information is listed below. $28.00 will be added to your order to cover bank charges for wire transfer of your payment.


US CORPORATIONS and GOVERNMENT personnel doing business abroad who wish to pay via American Express or Government IMPAC card may do so by submitting credit card information.


Bank of America
18691 Main Street
Huntington Beach,

    ABA#: 121-000-358
    Acct. Nr.: 08949-12540
    Acct. Name: Inc.


MAJOR CORPORATE and GOVERNMENT ACCOUNTS may also be established. To inquire regarding establishing a corporate or government account please call our Corporate Accounts Department at x209.



Shipping

All items are shipped via United Parcel Service (UPS) or Federal Express (FedEx). All orders received before 12:00 Noon PST (business days) are processed and shipped the same day (based on product availability). All other orders are processed and shipped on the next business day.


Shipping charges are determined by the weight of the items and actual UPS shipping charges. All shipping charges will be shown on your shopping cart after you have entered your zip code. Additional charges will be added for shipping outside the 48 contiguous states of the USA. Should any additional shipping costs apply TWAcomm.com will send you an email requesting confirmation of such additional charges prior to shipping.


Other shipping arrangements may be made upon request. If desired please add such requests in the Comments box on the order form.



Orders for Resale

Orders shipped within California for resale may not be subject to sales tax. When placing an order for equipment that will be resold please click here and download the California Resale Certificate. After completing the form please print it, sign it and fax it to us at . Upon review and acceptance the sales tax on your order will be cleared and your order will be shipped.



Sales staff available
Mon - Fri
7 AM - 7 PM PST


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