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soundbrick, music on hold, message on hold, nel tech labs soundbrick

Soundbrick Music-On-Hold

SoundBrick Models 500, 550 and 550N boast solid-state digital audio recording and playback designed to provide a continuous-play audio source for telephone message-on-hold and other single-message applications. The message on hold or advertising audio program loads into the SoundBrick’s digital memory automatically from your pre-recorded cassette tape. If a power outage occurs, the tape is automatically reloaded once power is restored. SoundBrick Models 1200, 1350 and 1400 also provide solid-state digital audio recording and playback but they are able to inject voice messages over a separate customer-provided background music (BGM) feed. This is most widely used for in-store broadcasting to provide a store’s public address (PA) system with a continuous feed of music, interrupted with voice messages at a selected time interval, for example, every 5 minutes.

soundbrick, music on hold, message on hold, nel tech labs soundbrick

soundbrick, music on hold, message on hold, nel tech labs soundbrick Soundbrick 500 & 550

In addition to the standard continuous-play (message on hold) mode, the SoundBrick 500 and 550 can also offer message play only when remotely activated by connecting devices such as buttons, switches, or motion sensors to the optional 1/8" mini-plug trigger cable. The trigger mechanism can be located hundreds of feet away because the SoundBrick’s optically-isolated circuitry eliminates false triggering and allows for cable runs of up to 1,500 feet.

soundbrick, music on hold, message on hold, nel tech labs soundbrick Soundbrick 550N

Both the MOH and night messages load into the SoundBrick's 550N digital memory either automatically from your pre-recorded cassette tape, or over the phone by dialing into the unit with a standard touch-tone phone. In either case your messages are retained in flash memory even when the unit is turned off or power is lost. When power is restored the SoundBrick returns to normal service immediately without the need to reload messages. Plus the night answer feature allows an informative message to be played to your callers after a preset number of rings.

soundbrick, music on hold, message on hold, nel tech labs soundbrick SoundBrick 1200DD & 1200DS

The SoundBrick is also available in dual-output versions. The "1200DS" version will play the same message out of both outputs on different time intervals while the "1200DD" version will play different messages. The voice messages load into the digital memory automatically from your pre-recorded cassette tape. In addition, message play can be remotely activated by connecting devices such as buttons, switches, or motion sensors to the optional trigger cable.

soundbrick, music on hold, message on hold, nel tech labs soundbrick SoundBrick 1350 & 1400

With the SoundBrick 1350 & 1400 voice messages load into the digital memory automatically from your pre-recorded cassette tape. Messages can also be recorded live in the store using the optional telephone-style handset, providing store personnel the ability to record custom messages whenever needed. The SoundBrick 1350 & 1400 offer great flexibility in how and when messages are played. On-demand message play can be activated from the front-panel keypad. In addition, messages can be set to play continuously if no background music source is supplied or required. The SoundBrick 1400's message play can be remotely activated by connecting devices such as buttons, switches, or motion sensors to the optional trigger cables.

SoundBrick Comparison

Model SoundBrick 500 SoundBrick 550 SoundBrick 550N SoundBrick 1200 SoundBrick 1350 SoundBrick 1400
Audio            
Encoding/Decoding: 8-Bit ADPCM 16-Bit ADPCM 16-Bit ADPCM 16-Bit ADPCM 16-Bit ADPCM 16-Bit ADPCM
Frequency Response: 200Hz to 3.5 or 7KHz 200Hz to 6.5 or 11.5KHz 200Hz to 6.5 or 11.5KHz 200Hz to 6.5 or 11.5KHz 200Hz to 11.5KHz 200Hz to 6.5 or 11.5KHz
Sample Rates:
  • 8-Bit by 4.25Ksps (34Kbps)
  • 8-Bit by 8.63Ksps (69Kbps)
  • 8-Bit by 11.50Ksps (92Kbps)
  • 16-Bit by 16.5Ksps (263Kbps)
  • 16-Bit by 28.8Ksps (460Kbps)
  • 16-Bit by 16.5Ksps (263Kbps)
  • 16-Bit by 28.8Ksps (460Kbps)
  • 16-Bit by 16.5Ksps (263Kbps)
  • 16-Bit by 28.8Ksps (460Kbps)
  • 16-Bit by 28.8Ksps (460Kbps)
  • 16-Bit by 16.5Ksps (263Kbps)
  • 16-Bit by 28.8Ksps (460Kbps)
Input: Tape Transport Tape Transport Tape Transport or Handset Tape Transport or Handset Tape Transport or Handset Tape Transport or Handset
Output: Output 8 Ohms: 6 volts peak-to-peak

Output 1K Ohms: 12 volts peak-to-peak

Output 8 Ohms: 6 volts peak-to-peak

Output 1K Ohms: 12 volts peak-to-peak

Output 8 Ohms: 6 volts peak-to-peak

Output 1K Ohms: 12 volts peak-to-peak

Output 8 Ohms: 6 volts peak-to-peak

Output 1K Ohms: 12 volts peak-to-peak

Output 8 Ohms: 6 volts peak-to-peak

Output 1K Ohms: 12 volts peak-to-peak

Output 8 Ohms: 6 volts peak-to-peak

Output 1K Ohms: 12 volts peak-to-peak

Memory            
Type of Memory: DRAM High-density FLASH High-density FLASH High-density FLASH High-density FLASH High-density FLASH
Messaging            
Maximum Number of Messages: 1 1 2 (1 day & 1 night) 16 12 16
Total Time: 4, 8, 16 or 32 minutes 4, 8, 16, 32 or 64 minutes 4, 8, 16, 32 or 64 minutes 4, 8, 16, 32 or 64 minutes 8, 16 or 32 minutes 8, 16, 32 or 64 minutes
Connectors            
Audio Output: RCA jack RCA jack RCA jack RCA jack RCA jack RCA jack
Backround Music Input: None None None RCA jack RCA jack RCA jack
Handset: None None None RJ-11 jack RJ-11 jack RJ-11 jack
Telco Line: None None RJ-11 jack-attached CO Line None None None
Trigger: 1/8" mini jack 1/8" mini jack 1/8" mini jack (2) 9-pin miniDin jacks None (2) 9-pin miniDin jacks
Power: 2.5mm power jack 2.5mm power jack 2.5mm power jack 2.5mm power jack 2.5mm power jack 2.5mm power jack

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